Notation based on the Act on Specified Commercial Transactions
Store name: Bizarre gallery Tokyo Online Shop
Operating company: Bizarre DLC Co., Ltd.
Location: 3-20-5-1F Jingumae, Shibuya-ku, Tokyo
Person in charge: Wakako Tanaka
Bizarre gallery Tokyo Online Shop Secretariat TEL: 03-6447-4570
Reception: Weekdays 10:00-18:00 Email: info@bizarre.ne.jp
Shipping fee: 880 yen (including tax) for items less than 5,500 yen. If the item price is 5,500 yen or more in one order, it will be free.
Cash-on-delivery fee Less than 5,500 yen: 330 yen (tax included)
5,500 yen or more: 0 yen (tax included)
Defective products For defective or damaged products, we will exchange or refund the price within one week of the arrival of the product, as long as the product is unused.
In any case, please be sure to contact us by phone or email. Please note that we will not be able to respond to items without accessories under any circumstances.
Delivery time: 1 to 5 days from the next business day of the order date
Returns, exchanges, and repairs If you wish to return, exchange, or repair an item, please be sure to contact us by phone or email before sending it back.
Please note that we will not be able to respond to requests that are not communicated in advance.
We will only accept returned items that have been contacted within 1 week after the arrival of the returned item due to the customer's preference, unused, and with all accessories.
Return shipping charges are the responsibility of the customer.
After the returned product arrives at our company and the customer confirms the settlement amount, we will transfer the amount to the designated account within 10 business days.
We will only accept exchanges for items that have been contacted within 1 week after the arrival of the replacement item due to the customer's preference, are unused, and have all accessories.
Exchanges are only possible if a replacement is available.
The round trip fee will be borne by the customer.
Operating company: Bizarre DLC Co., Ltd.
Location: 3-20-5-1F Jingumae, Shibuya-ku, Tokyo
Person in charge: Wakako Tanaka
Bizarre gallery Tokyo Online Shop Secretariat TEL: 03-6447-4570
Reception: Weekdays 10:00-18:00 Email: info@bizarre.ne.jp
Shipping fee: 880 yen (including tax) for items less than 5,500 yen. If the item price is 5,500 yen or more in one order, it will be free.
Cash-on-delivery fee Less than 5,500 yen: 330 yen (tax included)
5,500 yen or more: 0 yen (tax included)
Defective products For defective or damaged products, we will exchange or refund the price within one week of the arrival of the product, as long as the product is unused.
In any case, please be sure to contact us by phone or email. Please note that we will not be able to respond to items without accessories under any circumstances.
Delivery time: 1 to 5 days from the next business day of the order date
Returns, exchanges, and repairs If you wish to return, exchange, or repair an item, please be sure to contact us by phone or email before sending it back.
Please note that we will not be able to respond to requests that are not communicated in advance.
We will only accept returned items that have been contacted within 1 week after the arrival of the returned item due to the customer's preference, unused, and with all accessories.
Return shipping charges are the responsibility of the customer.
After the returned product arrives at our company and the customer confirms the settlement amount, we will transfer the amount to the designated account within 10 business days.
We will only accept exchanges for items that have been contacted within 1 week after the arrival of the replacement item due to the customer's preference, are unused, and have all accessories.
Exchanges are only possible if a replacement is available.
The round trip fee will be borne by the customer.